Last Updated: 14th August 2024

MINUS150 Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect
We collect the following personal information from you:

First Name
Last Name
Email Address
This information is collected for the main account holder and any users they add to their account.

We do not collect sensitive personal information.

2. How We Use Your Information
We use your personal data for the following purposes:

Processing Payments: Your email address is used to process payments securely.
Customer Support: Your personal data is used to provide support and connect you with your account.
Communication: We may use your information to inform you about new products and services. You can opt out of these communications at any time.
We do not use your data for profiling or automated decision-making.

3. Data Sharing
We may share your data with third parties for the following purposes:

Payment Processing: To securely process payments.
We do not transfer your data outside the UK.

4. Data Storage and Security
Your data is stored on servers located in the UK. To ensure uptime, robustness of service, and redundancy, your data may be stored across multiple servers.

We use SSL (Secure Socket Layer) for all communications to ensure the safe transit of information and data. This applies to our website, services, and any cloud connections required by our products.

5. Data Retention
We retain your personal data for one year following the cancellation of your account.

If you wish to delete your information, you can contact us at [email protected]. Please note that we cannot delete data if you have an active subscription or are still within the minimum contract period.

6. Your Rights
You have the following rights regarding your personal data:

Access, Correction, Deletion: You can manage your information via the customer dashboard. For additional requests to access, correct, or delete your data, please contact us at [email protected].
Withdrawal of Consent: To withdraw consent for data processing, please contact us at the same email address, keeping in mind the contractual terms.

7. Cookies and Tracking Technologies
We use cookies for the following purposes:

Website Traffic Analysis: To analyse website traffic and improve user experience.
Secure Access: Cookies are used to manage secure access to our platform, including customer logins.
We may use cookies for other purposes in the future, and we will update this policy accordingly.

8. Changes to This Privacy Policy
If we make any changes to this Privacy Policy, we will notify you via email or through the customer dashboard. We encourage you to review this policy periodically.

9. Contact Us
If you have any questions, complaints, or requests regarding your data privacy, please contact us at:

Email: [email protected]